Resolved - We have seen a stable return in conversion over the past 90mins. - We will update to any response we get from the bank
Posted Aug 25, 2025 - 10:06 UTC
Monitoring
Update - We are still waiting to hear from the bank - Traffic appears to have returned to normal - We continue to monitor the incident
Overview of the issue - Since Monday 25/08/25 09:10 BST, Rabobank has been experiencing a service disruption. - All end-users have been affected and will not be able to complete transactions. - The problem is being investigated by Rabobank and they are working to resolve this issue as soon as possible.
What Yaspa is doing - We are assisting in the investigation of the issue. - We can confirm that everything at Yaspa is operational and working as normal.
What you need to do - No further action is required.
We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).
If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
Posted Aug 25, 2025 - 08:53 UTC
Investigating
Overview of the issue - Since Monday 25/08/25 09:10 BST, Rabobank has been experiencing a service disruption. - All end-users have been affected and will not be able to complete transactions. - The problem is being investigated by Rabobank and they are working to resolve this issue as soon as possible.
What Yaspa is doing - We are assisting in the investigation of the issue. - We can confirm that everything at Yaspa is operational and working as normal.
What you need to do - No further action is required.
We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).
If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.