Resolved -
This incident has been resolved.
May 20, 06:48 UTC
Monitoring -
Update: We have observed that the traffic has mostly returned to normal though some EU banks are still experiencing slower than normal processing time. We are continuing to monitor the situation.
The root cause seems to be an EBA clearing delay affecting multiple banking partners. The scheme-wide incident is impacting the processing of SEPA Instant Payments.
The EBA has informed that the investigation is still ongoing on their side. As soon as we receive further updates, we will promptly share updates.
May 19, 14:56 UTC
Update -
Overview of the issue - As of Tuesday, 19 May - 09:34:28GMT, Yaspa has experienced service disruption with EU Banks. - Most EU end-users appear to be affected though this varies bank to bank. - Most payments are being cancelled/Rejected immediately with some moving to complete after long processing times.
What Yaspa is doing This issue appears to be industry wide and we are continuing to assist and investigate this issue with all third parties involved in the payment flows.
What you need to do - There is no further action required.
If you have any questions, please speak to your Yaspa Customer Success Manager.
The Yaspa team
May 19, 11:23 UTC
Update -
We are continuing to investigate this issue.
May 19, 09:18 UTC
Investigating -
Overview of the issue - As of Tuesday, 19 May - 09:34:28GMT, Yaspa has experienced service disruption with EU Banks. - Most EU end-users appear to be affected.
What Yaspa is doing - The Yaspa team is currently working to resolve the problem. During this time, you may temporarily see lower rates of conversion for payments.
What you need to do - There is no further action required.
Resolved -
This incident has been resolved.
May 17, 10:12 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
May 17, 09:52 UTC
Investigating -
Overview of the issue - As of 17 May 2026 - 08:46:18, there has been an issue with service outage with ABN AMRO. - All the end-user experience will be affected.
What Yaspa is doing - We have escalated the issue to ABN AMRO and are now waiting for confirmation of a swift solution from ABN AMRO. - We can confirm that everything at Yaspa is operational and working as normal.
What you need to do - No further action is required.
We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).
If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
May 17, 09:10 UTC
Resolved -
This incident has been resolved.
May 15, 19:46 UTC
Investigating -
Overview of the issue - As of 15 May 2026 - 13:24:57, there has been an issue with service outage with ABN AMRO. - All the end-user experience will be affected.
What Yaspa is doing - We have escalated the issue to ABN AMRO and are now waiting for confirmation of a swift solution from ABN AMRO. - We can confirm that everything at Yaspa is operational and working as normal.
What you need to do - No further action is required.
We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).
If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
May 15, 12:44 UTC
Resolved -
This incident has been resolved.
May 11, 07:14 UTC
Update -
We are continuing to investigate this issue.
May 10, 15:08 UTC
Investigating -
Overview of the issue - Since Sunday 10 May 2026 - 12:00 GMT, DEUTSCHE_POSTBANK bank has been experiencing a service disruption. - All end-users have been affected and will not be able to complete transactions. - The problem is being investigated currently.
What Yaspa is doing - We are assisting in the investigation of the issue. - We can confirm that everything at Yaspa is operational and working as normal.
What you need to do - No further action is required.
We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).
If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager. Yaspa EU Banks
May 10, 15:08 UTC