COMMERZBANK_AG Disrupted service

Incident Report for Yaspa

Resolved

This incident has been resolved.
Posted Jun 13, 2026 - 13:37 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jun 13, 2026 - 12:49 UTC

Investigating

Overview of the issue
- As of 13 Jun 2026 - 11:02:28, there has been an issue with service outage with COMMERZBANK_AG.
- All the end-user experience will be affected.

What Yaspa is doing
- We have escalated the issue to COMMERZBANK_AG and are now waiting for confirmation of a swift solution from COMMERZBANK_AG.
- We can confirm that everything at Yaspa is operational and working as normal.

What you need to do
- No further action is required.

For further information
- Yaspa's status page is here: https://yaspa.statuspage.io/

We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).

If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
Posted Jun 13, 2026 - 11:47 UTC
This incident affected: Yaspa EU Banks.