Rabobank - Service disruption

Incident Report for Yaspa

Resolved

This incident has been resolved.
Posted Oct 17, 2025 - 12:17 UTC

Monitoring

We are seeing transactions complete again.
We are continuing to engage with the bank and monitor the incident.

If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
Posted Oct 17, 2025 - 08:55 UTC

Investigating

Overview of the issue
- Since Friday 17 Oct 2025 - 08:55 BST, Rabobank has been experiencing a service disruption.
- All end-users have been affected and will not be able to complete transactions.
- The problem is being investigated currently.

What Yaspa is doing
- We are assisting in the investigation of the issue.
- We can confirm that everything at Yaspa is operational and working as normal.

What you need to do
- No further action is required.

For further information
- Yaspa's status page is here: https://yaspa.statuspage.io/

We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).

If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
Posted Oct 17, 2025 - 08:18 UTC
This incident affected: Yaspa EU Banks.