Resolved -
Update: Rabobank - service outage - resolved
We are pleased to confirm that the Rabobank service outage has now been resolved and you will see transactions are now completing as normal.
Overview of issue - The service outage occurred on Wednesday 16 October, from 11:54 BST, to 14:05 BST. - During this time, not all end users will be able to make a successful payment with Rabobank.
What you need to do - No action is necessary. - Rabobank is operational and working normally.
We will continue to monitor the situation closely. If you have any questions, please contact your Yaspa Customer Success Manager.
The Yaspa Team
Oct 17, 12:09 UTC
Identified -
Overview of the issue - Since Wednesday 16 October, 11:54 BST, Rabobank has been experiencing a service outage due to an earlier incident. - All end-users have been affected and will be unable to make a payment with Rabobank. - The problem has already been identified by Rabobank and they are working to resolve this issue as soon as possible.
What Yaspa is doing - We can confirm that everything at Yaspa is operational and working as normal.
What you need to do - No further action is required.
We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).
If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
Oct 16, 12:24 UTC