Resolved -
This incident has been resolved.
Sep 16, 13:07 UTC
Update -
We are continuing to monitor for any further issues.
Sep 16, 12:10 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Sep 16, 12:06 UTC
Identified -
Update - We have identified the issue and are working on the fix - Traffic appears to be slowly trickling through to complete - We continue to monitor the incident
Sep 16, 11:46 UTC
Investigating -
Overview of the issue - As of Wednesday, 16 Sep 2025 - 12:16:35, Yaspa has experienced service disruption with its Pay-ins and Payout products. - All end-users may be affected.
What Yaspa is doing - Yaspa has already identified the issue and the team is currently working to resolve the problem. During this time, you may temporarily see lower rates of conversion for payments.
What you need to do - There is no further action required.