Resolved -
This incident has been resolved.
Mar 17, 14:27 UTC
Update -
Update: ABN AMRO service disruption - resolved
We are pleased to confirm that the service disruption with ABN AMRO has now resolved and you should expect to see payment processing for ABN AMRO return to normal.
Overview of issue - The service disruption occurred on Monday 17 March, 11:48 GMT to Monday 17 March, 14:15 GMT. - During this time, some end-users will have experienced longer processing times with ABN AMRO.
What you need to do - No action is necessary. - ABN AMRO is operational and working normally. - Yaspa is operational and working normally.
We will continue to monitor the situation closely. If you have any questions, please contact your Yaspa Customer Success Manager. The Yaspa Team
Mar 17, 14:24 UTC
Investigating -
Overview of the issue - As of Monday 17 March, 11:48 GMT, we have experienced a disrupted service with the bank, ABN AMRO. - As a result, most transactions with ABN AMRO are failing.
What Yaspa is doing - We have escalated the issue to ABN AMRO and are now waiting for confirmation of a swift solution. - We can confirm that everything at Yaspa is operational and working as normal.
What you need to do - No further action is required.
For further information - Yaspa's status page is here: https://yaspa.statuspage.io/ - ABN AMRO status page is here: https://developer.abnamro.com/docs/status-maintenance We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).
If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
Mar 17, 13:21 UTC