Resolved -
This incident has been resolved.
Dec 16, 10:40 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Dec 16, 10:23 UTC
Identified -
Overview of the issue - Since Monday 15 Dec 2025 - 15:00 BST, SNS Bank has been experiencing a service disruption. - All end-users have been affected and will not be able to complete transactions. - The problem is being investigated currently.
What Yaspa is doing - We are assisting in the investigation of the issue. - We can confirm that everything at Yaspa is operational and working as normal.
What you need to do - No further action is required.
We will continue to monitor the situation closely and provide an update once we have had a response (or, at a minimum, every 24 hours if there are extensive delays).
If you have any questions in the meantime, please speak to your Yaspa Customer Success Manager.
Dec 16, 09:45 UTC